A lead refers to a potential customer who has shown interest in your product or service, often by sharing some form of contact information—such as their name, phone number, email, or business details.
This information indicates that the person may be interested in what you offer and can be followed up with marketing or sales efforts to guide them toward making a purchase, signing up for a service, or engaging further with your business.
Leads are the first step in building a customer relationship and are crucial for driving growth and revenue.